Retired members of the Palm Bay Police and Firefighters Pension Plan with questions regarding their check disbursement; direct deposit; federal withholding selection; or change of address notification should contact the following:
(1) SUNTRUST BENEFIT PAYMENT PROCESSING CENTER SPECIALISTS
TELEPHONE: 1-866-855-6738
(2) Palm Bay Police and Firefighters' Pension Board
- Website
- Office Phone (321) 724-8877
- Office Fax (321) 724-8838
- Office Email Address pbpfpf@msn.com
- Office address
Conlan Professional Center
1501 Robert J. Conlan Boulevard
N.E. Suite 260
Palm Bay, Florida 32905-3567
(3) NOTICE TO RETIREES: YOUR 1099Rs are being mailed from
Sun Trust Bank. If you receive two, it means that you may have moved out of
the State
of Florida during the year. One form will reflect the pension funds paid
to you while living in Florida. The second one will reflect the pension funds
paid to you while living in your new home state. The state you move to may
or may not have a State Income Tax. Box 11 will reflect a State ID Code that
provide the IRS with your state's code that will help them to determine if
state income tax applies.
If a portion of your pension income has been pre-taxed, it will also be reflected
on the form in a one of the separate boxes. (4) DROP INTEREST RATES
(5) BENEPAY
Within 30 days of receipt of your first retirement check, you should receive a Personal Identification Number (PIN) through the mail through SunTrust Bank. This will enable you to access your monthly check information through on-line access called "Benepay." You can access Benepay on the main page of this website at the bottom of the menu selection in the far-left column. Click on the SunTrust logo and use your PIN number to access your information. Need help, call us!
(6) ANNUAL RETIREE AFFIDAVITS
Once you retire, you will be receiving annual retirement affidavits from us. These forms must be completed and returned within 30 days of receipt. Any questions, call us!
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